Are you a technically minded person who has no problem communicating with people from different fields? Is your strength analytical thinking and the ability to quickly make decisions and predict what repairs will be needed and therefore what spare parts to choose? If you are also friends with MS Office, we will be happy to welcome you to our team.
On position Service coordinator We are looking for a systematic person who can effectively manage the course of service orders - from receiving a request to final feedback from the customer. Due to the nature of the work, you will be expected to combine office work with occasional trips. We therefore expect an active colleague who is not afraid to solve problems promptly and communicate with customers and service technicians.
Your responsibility will be to effectively plan service interventions and ensure the availability of spare parts. We expect you to communicate with the customer about the progress of the order and ensure its successful completion.
You don't need any experience. If you are interested in the technique and want to learn - we will train you.
Place of work: Jihlava
Technical thinking and ability orientation in drawing documentation and electrical diagrams
Analytical thinking and the ability to estimate the possible cause of the malfunction
Organizational skills – coordination of technicians and service interventions
Responsibility – creating and sending price quotes to the customer
Excellent communication skills – interaction with customers, technicians and foreign suppliers
Resistance to stress – immediate and effective resolution of emerging situations
Independence – the ability to make decisions without constant consultation with superiors
Time flexibility – willingness to stay longer if needed
Knowledge of English at B2 level – necessary for communication with production plants abroad (Italy, Finland)
Working in MS Office and internal system – entering and evaluating service orders
Driving license category B – occasional trips to clients
Salary 40.000 CZK – 70.000 CZK – according to experience
Company car – initially for work purposes, after training also for private use
Laptop, phone
Internal and external training
Possibility professional growth – start as a coordinator and gradually work your way up to various technical or business roles
Lunches and snacks at the workplace
Corporate events, teambuildings, parties
